Resources

Not so long ago, some observers questioned whether dealers would want to sell and support the rise of electric vehicles (EVs) given their long-standing history and investment in selling and servicing vehicles with internal combustion engines (ICEs). I’m not sure why anyone thought this could be the case. From conversations with several dealers at NADA […]

I’ll be taking home a new term that I learned in the first of my two workshops here at NADA—“learning journey.” It came from a dealer during the workshop Q&A as the dealer asked for guidance on how he might lead his team on their learning journey to adopt our new strategy for managing used […]

Like a saddle bronc in the chute, I’m chomping at the bit for this year’s NADA convention in Dallas. As many of you know, I get excited as NADA approaches. It means I spend my days talking to dealers in person from different parts of the country, catching up, swapping stories and talking about where […]